Refund Policy

Our Refund Policy was last updated 04/08/2022

Thank you for using our services at Gfee.Work.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to "Gfee Performance Solutions Private Limited"

• "Services" refers to the items offered for sale on the Service.

• "Orders" means a request by You to purchase Services from Us.

• "Service" refers to the Website.

• "Website" refers to Gfee.Work, accessible from https://gfee.work/

• "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Services or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By visiting this page on our website: https://gfee.work/contact
• By sending us an email: cancel@gfee.work

We will reimburse You no later than 14 days from the day on which We receive the returned Services. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Services to be eligible for a refund, please make sure that:

• The resolution centre process has been completed.
• The accepted description vs project delivered comparison is in favour of the
• The refund request was initiated before filling the completion feedback form.

The following Services cannot be returned:

• The supply of Service & Goods made to Your specifications or clearly personalized with Tru-G professional written description accepted by YOU.
• The supply of Service & Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Service & Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Service & Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse refund of any Service & Goods that does not meet the above refund conditions in our sole discretion.

Returning Services

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

#14, HM Geneva House,

6th Floor, Cunningham Road,

Bengaluru-560052. Karnataka, India

Gifts

If the Services were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Services weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By visiting this page on our website: https://gfee.work/contact
• By sending us an email: refund@gfee.work